Hotels.com has introduced Hotels.com Concierge, available on iOS on its smartphone application. The service enables users to book transportation, food delivery, reservations and activities from the Hotels.com app.
The service is powered by the Button Marketplace, a commerce platform that enables consumers to request the products and services of its partners via the Hotels.com app.
The concierge is powered by Button, a contextual commerce platform that connects consumers to the products or services they need at the touch of a button, leveraging the extensive range of partners in the Button Marketplace. Button’s technology makes it possible for users to seamlessly request and receive their favorite products and services on mobile through the Hotels.com Concierge.
For Hotels.com customers, all available local services will appear in the app on the day their hotel stay begins, leveraging key location data, such as the customer’s hotel address, to make the process of enhancing their stay with complementary services seamless and intuitive. Everything you need for the perfect trip is right there all in one place.
